Support for Magento Multi Source Inventory (Magento v2.3.x)
The Extension fully supports Magento v2.3.x functionality. Our Development Team has provided the relevant improvements to make M2E Pro and major Magento update - Multi Source Inventory (MSI) - compatible. The Module tracks and logs all the events that may cause quantity changes in your multi-source Magento, then automatically submit the changes to the Channels. Please read this article to learn how M2E Pro works if Magento Multi Source Inventory is configured.
With M2E Pro you can link your multiple warehouses to the leading e-commerce Channels, like eBay, Amazon, and Walmart.
M2E Pro plug-in allows catching product updates made via the Magmi Import Tool. Please see the article for more details.
Ability to use non-standard Magento Product Types [for developers]
M2E Pro for Magento v2.x allows managing non-standard Magento Product types which were created by developers or some external tools.
To enable this feature in your Module, please contact our Support Team at email@example.com.
Support for Magento Downloadable Product
M2E Pro supports Magento Downloadable Product so that you can sell digital goods (i.e. music or video files, eBooks, downloadable software, etc.). So, now customers are able to purchase your digital virtual goods just like physical items.
If your virtual product consists of several parts, you can choose to sell it as a single item or make each link/file to be purchased separately. Enable the 'Links can be purchased separately' option in your Magento Product to sell it as a Variational one. In this case, you can charge the additional cost for each link/file included.
Within M2E Pro Listing grid, the Product Price will be shown as a price range.
Once the Item is listed on the Channel, each Product variation can be purchased at its individual price.
Filtering products by their types
Using the Advanced Filter in M2E Pro Listing, you can filter out the Listing Products by their Magento Product type.
Improvements in displaying Listing Logs & Events
You can select whether the Listing Logs & Events records should be displayed in Separated or Group View Mode. For example, in the latter case, the records will be grouped by the applied action.
Additionally, you may filter out the records by various options.
Increased performance of 3rd Party Listing grids
We are proud that more and more merchants entrust the management of their big-sized inventories to M2E Pro. When a Listing contains a high number of Items, the grid performance comes to the fore.
The loading speed of 3rd Party Listing grids has been increased up to 100 times in the latest Module versions. It guarantees fast and reliable downloading of your existing Channel inventory to M2E Pro.
Ignore Channel Orders that were created before M2E Pro Account creation date
Only the Orders placed past the Channel Account creation date will be imported into M2E Pro. Therefore, Magento Orders are created only for the actual Channel Sales.
A new protection mechanism for preventing Magento Orders duplicates
Given that Magento is a multi-module system, users can install a great number of external plugins and configure all kinds of relations between the modules installed. However, such programmatic alterations of the environment, therefore, affect default Magento behavior. In some cases, it could cause double Orders created in Magento for the same Channel Sales imported through M2E Pro.
After the problem is recognized and investigated, the appropriate measures have taken to prevent it from happening in again.
Channel Orders created more than 180 days ago are being archived now
The Channel Orders created more than 180 days ago are being archived now, that allows reducing the time for the grid opening and Order processing.
The archived Orders are not available within Extension interface. However, you can get them by your demand to M2E Pro Support at firstname.lastname@example.org.
Filtering Orders Logs & Events
To narrow your search results, apply the various filter options to your orders. For example, filter out the orders by certain Account or/and Marketplace:
Define time frames to find relevant records:
Automatic retries to create a Magento Order
Using external modules may have an impact on Magento. For example, it can affect the process of Magento Order creation: the improper Mail Service configurations will prevent a successful creation of a Magento order.
In the new version, M2E Pro initiates an automatic retry to create a Magento Order if the initial attempt failed. It is very likely that the Order will be created during the following automatic retries.
If several successive attempts fail, M2E Pro stops repeating the action. The detailed information about retries made can be found under the Sales > Logs & Events.
The mechanism of automatic retries does not cause double Orders created in Magento for the same Channel Sales imported through M2E Pro.
M2E Pro may try to create Magento Order again if corresponding Channel Order is updated with some changes.
Credit Memo can be created directly from Magento Invoice now
Navigate to eBay/Amazon/Walmart Integration > Sales > Orders, open the required Magento Order details. An additional button for Credit Memo creation you can find on the relevant Invoice page. It increases the interface usability and makes the issuing Credit Memo easier.
Zero-priced Items are included in Magento Order now
Previously, if Channel Sale contained a zero-priced Item, i.e. purchased at the discounted price, this Item was excluded from Magento Order.
In the latest Module versions, zero-priced Items, e.g. purchased at the discounted price, are included in Magento Order.
Keeping Product Quantity reserved until a Magento Order is created
M2E Pro has been improved to keep the Item Quantity reserved if Magento Order creation fails. It allows sellers to guarantee the supply availability, especially for Products of high consumer demand or during the peak season.
The Item Quantity will remain reserved during the term specified in your Account configuration and will be canceled after the reservation term expires or released prior to creating Magento Order.
Please be advised that M2E Pro reserves the Item quantity only if both Manage Stock and Decrease Stock When Order is Placed options are enabled in your Magento: Stores > Settings > Configuration > Catalog > Inventory.
Updating Magento Customer details based on the Channel information during Magento Order creation
If during Magento Order creation Buyer email address coincides with the related Magento data, M2E Pro associates this Order with an existing Magento Customer. In addition to an email address, M2E Pro verifies billing and shipping addresses, region id, etc. Magento Customer details will be updated appropriately if received Channel information mismatch existing Magento data. Customer's Middle Name/Initial will be also recorded to Magento if imported. This allows keeping your Customer information accurate.
Product background Synchronization has become much more stable
Execution of synchronization processes has been totally reworked. A number of specific solutions allow achieving the next results:
- Module Synchronization with eBay and Amazon Channels has been accelerated.
- eBay and Amazon Synchronizations have become isolated from each other.
- eBay Synchronization works based on the Intelligent algorithm. In case a large number of scheduled tasks, they are processed in batches. It allows updating the Products via the Module much faster.
- Order Synchronization works independently from any other performed processes, which guarantees its constant and stable work.
The improvements let increase the system performance significantly.
Protection from concurrent synchronization processes
When a Module synchronizes the data, no processes should be run in parallel. That is why M2E Pro has started to use the mechanism of Locks for the synchronization process. Now it is based on the Exclusive MySQL locks. This protection prevents any other concurrent transactions from modifying the same data. In practice, this mechanism also prevents the creation of Magento Order duplicates.
Displaying technical information about your Module installation
Under eBay/Amazon/Walmart Integration > Help Center > Health Status > Dashboard > Developers Area, you will find detailed information about your Module configurations. For example, you can review M2E Pro and Magento versions that you are currently using, server and Cron configurations, synchronization logs, etc.
Configuring global settings
Under eBay/Amazon/Walmart > Configuration > Settings, you can provide settings for the interaction between M2E Pro and Channels, enable automatic inventory synchronization, define your interface and log clearing preferences, set up a license for the Module, etc. Please read more here.
M2E Pro users can now diagnose their module performance using a specially developed Health Status Tool. The Tool is predefined to start automatically and run every hour. It monitors certain processes taking place in M2E Pro. For example, the tool will check if GMT time on a Web Server is correct if there are any errors during the Order Synchronization, etc. The main goal of the Tool is identifying possible system failures and alerting you about them. Keeping the system under such an observation should let you not only resolve the current problems more efficiently but also avoid the potential ones.
Navigate to Channel Integration > Help Center > Health Status. Under a Dashboard section which leads to the Developers Area, you will find a Notification Settings section. Here you can customize the Notification Settings to suit your needs.
Automatic Price Currency Conversion for Magento Attribute with Price input type
If you are listing a Product on the Marketplaces with different Base Currency and the Product Price, Shipping Cost or Shipping Surcharge (for eBay only) value is set to be taken from Magento Attribute with Price input type, you can enable the Convert Magento Price Attribute option.
M2E Pro automatically provides currency conversion based on your Magento Currency Settings for the next values:
Minimum Advertised Price
Minimum Advertised Price
- Minimum Advertised Price
- Promotion Price
- Comparison Price
- Shipping Cost (Overrides)
Ability to discard all previously remembered choices made by a user
You can discard Remember my choice settings, e.g. All Products Same Category option at Set eBay Category step. To do it, navigate to Channel Integration > Configuration > Settings > Interface and press Restore all Helps & Remembered choices. It will restore the default state of parameters: the help blocks will be shown in the interface again while the previously remembered choices will be discarded.
After you press Restore all Helps & Remembered choices, all Remember my choice settings will be discarded.
Technical support for Magento Commerce and Open Source versions lower than 2.1.0 is no longer provided
M2E Pro Extension can be used with all Magento versions from 2.x onwards. Based on our users' experience, most of the sellers keep their Magento instances updated to the latest versions. Magento versions lower than 2.1.0 are now considered outdated and not recommended to use.
Taking into account the points above, the maintaining of Module compatibility with old Magento versions is unreasonable. M2E Pro Team stops the official support for Magento Commerce and Open Source versions lower than 2.1.0 to enhance the technical servicing of Magento up-to-date versions.
It doesn't mean that Extension stops working with the mentioned Magento versions. It just means that M2E Pro stops technical consulting on possible issues related to these Magento versions.
Many improvements and fixes for Module compatibility with Magento v2.1.x and above
A number of important improvements and fixes has been made to maintain the Module compatibility with Magento 2.1.x and 2.2.x versions and guarantee stable and safe integration.
References to M2E Pro information resources from your Magento
You can easily get to the relevant M2E Pro guideline from the Help Center menu. If you still have questions, use the Contact Us form.
The navigation menu has been improved to suit Magento v2.x standards. You will find the separate tabs for each integration that you have enabled under Stores > Configuration > Multi Channels. For example, under Walmart Integration tab, you can set up and manage Accounts, M2E Pro Listings, Policies, handle your Channel sales, check logs, etc.
Logs & Events are divided into several sections
You can check the relevant logs recorded for your Listings and Products under Listings > Logs & Events, and for Channel Sales under Sales > Logs & Events.
The Synchronization Logs can be found under the Help Center > Health Status > Dashboard > Developers Area.