Sales and Orders

Sales and Orders

Basics

Basics

Install/Upgrade M2E Pro

Install/Upgrade M2E Pro
Install/Upgrade M2E Pro

eBay Integration

eBay Integration
eBay Integration
Listings
Listings
Sales and Orders
Sales and Orders
Configuration
Configuration
Other eBay features
Other eBay features

Amazon Integration

Amazon Integration
Amazon Integration
M2E Pro Listings
M2E Pro Listings
Sales & Orders
Sales & Orders
Configurations
Configurations
Other Amazon features
Other Amazon features

Walmart Integration

Walmart Integration
Walmart Integration

Release Notes

Release Notes/Policy
Release Notes/Policy
M2E Pro provides full order management: automatic order import, tracking number synchronization, order cancelation or refund, and order status updates.
The primary task of M2E Pro is to maintain constant order synchronization. Once a customer places an Order, it will be imported into the Module.
All imported eBay Orders can be found under eBay Integration > Sales > Orders. The order overview page shows the information about a buyer, purchased items, the total paid amount, current order status, eBay Order ID, and an ID of the corresponding Magento Order.
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You can access order settings directly from the Orders grid. For that, click on the Order Settings button on top of the grid.
If you have several eBay accounts connected, select the needed one from the drop-down menu. This will open a new window where you can manage and customize your order settings.
Filters are available to show orders for a specific eBay Marketplace or eBay Account only. You can also filter to Show eBay Orders without Magento orders. Using this option, you can see which eBay orders need further action from you:
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M2E Pro can redirect you to the corresponding Magento Product if you click on the item's SKU in the Orders grid. This is possible only if the ordered item is linked to a Magento Product.
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Only the Orders placed past the date you linked your eBay Account to the Module are imported to M2E Pro.
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Channel orders created over 180 days ago are archived when their total number exceeds 100,000. This means all orders starting from 100,001 become hidden from the Orders grid and remain in the archive. To get them, please contact M2E Pro Support.

Subpages

Viewing Order Details
Managing Imported Orders
Quantity Reservation
Managing shipping details
Linking Variation to Magento Product
Orders cancelation & refund
Settings for Tax Calculation