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Extension for Magento v2.x

eBay Integration

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For each eBay Account M2E Pro allows import orders coming from eBay and setting up automatic Magento Orders creation.
Using appropriate settings you can create Magento Orders for the items listed by the 3rd party software and by M2E Pro.

There is no way to disable eBay Orders Import, but you can disable Magento Orders creation in case you do not want Magento Orders be created for according eBay Order.
The Product Stock Quantity is only reduced after Magento Order is created

Product Is Listed by M2E Pro

Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items which were Listed via M2E Pro.

M2E Pro will initiate an automatic retry to create a Magento Order if the initial attempt failed. There will be three recurring attempts launched at regular time intervals.

M2E Pro may try to create Magento Order again if corresponding Channel Order is updated with some changes.

Note: the mechanism of automatic retries does not cause double Orders created in Magento for the same Channel Sales imported through M2E Pro.

Magento Store View Source - allows you to select the Store View where the created Magento Order will be placed in. You can select from several available options:

  • Use Store View from the Listing - which will create the Magento Order for the same Store View as the one provided in Listing Settings;
  • Choose Store View Manually - which gives an ability to manually select the Store View where the Magento Order should be placed in.

Product Is Listed by Any Other Software

Create Order in Magento - allows you to enable/disable the Magento Order creation for the purchases for Items which were not Listed via M2E Pro.

M2E Pro will initiate an automatic retry to create a Magento Order if the initial attempt failed. There will be three recurring attempts launched at regular time intervals.

M2E Pro may try to create Magento Order again if corresponding Channel Order is updated with some changes.

Note: the mechanism of automatic retries does not cause double Orders created in Magento for the same Channel Sales imported through M2E Pro.

Magento Store View - allows you to select the Store View where the created Magento Order will be placed in.

Product Not Found - determines what should be done if the purchased Item does not exist in Magento Catalog. You can select from:

  • Do not Create an Order - means that the Magento Order should not be created if there isnoaccording Magento Product available in Magento Catalog;
  • Create Product and Order - means that the Magento Product and Order should be created for the purchased Item.
Only simple products without variations can be created in Magento. If there is a product with variations on eBay, M2E Pro creates different simple products for each variation.

If you select Create product and Order, the ability to select Product Tax Class becomes available. It is necessary to provide the Tax class for the proper Magento Product and Order creation.

Magento Order Number

If Source is set to Magento, Magento order numbers are created basing on your Magento settings. But if it is set to eBay, Magento order numbers are the same as eBay order numbers.

Use Prefix - determines whether the Prefix should be added to the Magento Order Number.

Customer Settings

Guest Account – the system does not require a customer account to be created. Default guest account will be used instead.

To use this option, Magento Guest Checkout option must be enabled in Store > Settings > Configuration > Sales -> Checkout tab.

Predefined Customer – the system uses predefined customer.

A Customer ID you can find in Magento Customers > All Customers grid.

Create New – a new customer will be created in Magento.

  1. Associate to Website – Website a customer account will be created for.
  2. Customer Group – Customer Group a customer will be assigned to.
  3. Send E-mails When The Following Is Created – allows notifying the customer when Magento Order and/or Invoice are created. Necessary emails will be sent according to Magento settings in Stores > Settings > Configuration > Sales > Sales Emails. (Hold Ctrl button, to choose more, than one option.)

Email address is a unique customer identifier in Magento system. If this buyer email address already exists in your Magento, M2E Pro will associate Channel Order with an existing Magento Customer. A new customer will not be created.

Magento Customer details will be updated appropriately if the received billing and shipping addresses, region id, Middle Name/Initial mismatch existing Magento data. This will help to keep your Customer information accurate.

Order Creation Rules

Create Magento Order When - determines the conditions which should be met to create a Magento order. You can select from:

  • Immediate - means that the Magneto Order should be created once the eBay order was imported.
  • Checkout is Completed - means that the Magento Order should be created once the Buyer completed the Checkout.
  • Payment is Received - means that the Magento Order should be created once the purchase was Paid.
  • Checkout is Completed, Payment is Received - means that the Magento order should be created once the Buyer completed the Checkout and Paid the purchase.

If you set to create the Magento Orders Immediately, the Automatic Cancellation option becomes available.

In case you enable this option and set the period of Cancellation, Magento Orders, which were not paid in a definite time interval, will be canceled automatically.

On the other hand, if any other option is selected for Create Magento Order When functions (Checkout is Completed, Payment is Received, etc.), the Reserve Quantity option becomes available.

This option reduces the Magento Product Inventory immediately when the eBay sale occurs in the marketplace and creates a "reserve" inventory that will be used when the Magento order is created upon payment. If the Order does not complete (receive payment) within your "reserve period" then the order is canceled and the inventory is put back into the Magento Product.

Why? The time between an eBay purchase and the payment for that purchase can create inventory issues.
To remedy this, use this option to prevent an item in your Magento from being sold after eBay sells your last one (i.e.: before the Magento order for that sale is created upon payment).

Note

 The reservation is required if Magento Order creation is enabled. The '1 Day' term is provided by default.

Important note

M2E Pro will reserve the Item Quantity only if both 'Manage Stock' and 'Decrease Stock When Order is Placed' options are enabled in your Magento under the Stores > Settings > Configuration > Catalog > Inventory:

Order Tax Settings

Choose the Tax Source for the Magento Order creation

None - means that none of Tax configurations should not be applied to the Orders;

eBay - means that eBay tax settings should be applied for Magento Order creation;

Magento - means that Magento Tax Rules should be applied for Magento Order creation;

eBay & Magento - Magento Orders use tax settings from the eBay Listing. If there are no tax settings set in eBay, Magento tax settings are applied.

Orders Status Mapping

Configure mapping between your eBay Order state and Magento Order statuses. Put a tick if you want to enable automatic Shipment and Invoice creation.

Status Mapping – uses default settings or your custom settings.

The Order activity in Magento is automatically reflected to your eBay Order.